FAQs

Frequently Asked Questions

(1) Our Products

What brand of shirts do you print on?

We print exclusively on AS COLOUR's fine jersey (100% cotton) short sleeve t-shirts.

Each tee features:

• 150 GSM 100% Cotton
• Shoulder to shoulder tape
• Fabric pre-shrunk to minimise shrinkage
• Double needle bottom hem and sleeve

What size shirt should I order?

Refer to the sizing chart and any additional sizing details provided on the relevant product page in our online shop or see below:

(2) Online Shop

What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, American Express or direct payments, all through PayPal.

How secure is this store?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

What is your exchange / return policy?

Customer satisfaction is of the utmost importance to us. Unused / unworn shirts can be returned within 15 days of delivery. Returns must include a copy of our delivery packing slip. If a product is defective, it will be exchanged for a new product at no additional charge. Refund / exchange is not guaranteed and is subject to our review of the returned product.

(3) Shipping

How long will delivery of my order take?

Standard shipping for orders in Australia takes 5-10 business days.

How much does shipping cost?

The easiest way to determine your shipping cost is to add the items to your cart, add in your address, and press the “update total” button.

(4) What is your Privacy Policy?

Personal Information is generally kept for AutoMotif business, which is primarily used to assist you in your current or future purchases or in analysing sales trends.

Personal Information is primarily gathered from an order form where customers request information, products and services. Personal Information that is collected by AutoMotif is used to bill the user for products and services, and to ship those products. Personal Information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions given.

(5) More Questions

If you have further questions, please feel free to contact us.